Help center · Your data
Delete memos and your account
Delete one memo
Swipe the memo in the list, or open it and choose Delete from its menu. A Cloud AI memo is removed from your account together with its audio file. An On-device AI memo is removed from the phone.
Delete your account and everything in it
- Open Memo and go to Settings.
- Tap Delete account.
- Confirm. Your account, your Cloud AI memos and their audio files are deleted.
On-device AI memos are not in your account, because they never left the phone. Delete them in the app or delete the app.
If you can no longer sign in, email support@withmemo.app from the address linked to your account. Details on retention are in the Privacy Policy.
Still stuck?
Email us with your iPhone model, iOS version and the app version from Settings.